Agenda

May 17, 2022 | Online | 9:45 am – 4:20 pm ET

9:45 - 10:00 am

Registration and virtual orientation

10:00 - 10:05 am

Opening remarks

10:05 - 10:35 am

Keynote Fireside Chat: Levelling-up innovation in central banking: The digital future and the transformation of wealth management

Moderator:

James Burton

Managing Editor, Wealth Professional

Panelists:

Sunayna Tuteja

Chief Innovation Officer, Federal Reserve System (U.S.)

10:40 - 11:00 am

How next-generation tools are transforming how to rebalance portfolios

New technologies are transforming how centrally managed teams rebalance their portfolios. Next generation rebalancing systems allow for task automation, modeling what-if scenarios, while ensuring intrinsic compliance and optimizing for after-tax returns. These functionalities save a significant amount of time and improve teams’ productivity. Join this session to learn how to perform the following:

  • Portfolio rebalancing
  • Modeling
  • Compliance monitoring
  • After-tax optimization

Michael Blicker

Business Product Manager, Croesus

11:05 - 11:25 am

Wealth management insights: Opening digital doors to personalized advice and engagement

Improving the digital engagement process is critical to both securing new prospects and moving existing clients to the next level in an advisor-client relationship. Advisors who personalize the client experience will also have a competitive advantage that can provide multiple dividends – fewer administrative tasks, more quality facetime, and higher client satisfaction rates. How can embracing wealthtech innovations improve the wealth advisor-client relationship, and what are some of the risks and challenges to be aware of?

  • How can digitalizing your practice help improve the client engagement process?
  • The latest data and trends showing the benefits of embracing wealthtech
  • What are the risks, challenges and compliance issues advisors need to be mindful of?
  • Advice and tips for wealth managers looking to begin their wealthtech journey

Howard Atkinson

President and CEO, Pascal WealthTech

11:25 - 11:50 am

Networking & break

11:50 - 12:15 pm

Developing your brand and improving your digital footprint: Exploring one advisor’s journey to success

Building your brand, defining your digital footprint, and navigating the sea of social media can be very intimidating for wealth professionals. Yet leveraging popular social platforms such as TikTok, LinkedIn, Facebook and Instagram to market and build your brand is critical to reaching the next generation of clients and investors. It can also provide a new method for harnessing important client data and behavioural insights to better grow your business. In this session, we will explore one advisor’s journey to social media success, and some of the obstacles that were overcome along the way.

Anna Hilberry

Wealth Management Advisor, Portfolio Manager, National Bank Financial Wealth Management

12:20 - 1:00 pm

Practice management: Automating workflow to maximize your operational efficiency

Automating your workflow can help ensure you consistently provide the highest-quality service to your clients. As a financial advisor your time is valuable, and a strong back-office automation process for routine tasks is critical, as it allows you to focus more on value-added services that matter most to clients. This session will examine how to map and create a workflow design and implement your process to improve operational efficiency, as well as discussing some of the wealthtech options available to advisors.

  • Mapping your practice processes and creating workflows
  • Taking your workflow design to the next stage
    • Where can efficiencies be created? Is your solution a physical or digital one?
    • Exploring your digital toolbox and what options are available
  • Benefits, risks and common mistakes advisors need to be aware of

Moderator:

Phillip Ackers

Founder, Lakeshore Performance Limited

Panelists:

Jeff Thorsteinson

Head of Practice Management, Agora Dealer Services Corp.

Jason Pereira

Partner & Senior Financial Consultant, Woodgate Financial Inc.

Grant Hicks

President, Advisor Practice Management

1:05 - 1:45 pm

Panel: Cybersecurity and essential systems to protect your clients’ data

In an age of heightened security threats, wealth managers have tremendous motivation to protect their clients’ digital data; however, many do not have the proper policies and processes in place to safeguard against these risks. Security measures are often outdated or are a response to a breach after the fact. This session will discuss the benefits of having a robust digital protection strategy; how the threat environment is rapidly changing; and how cybersecurity solutions have adapted to meet the needs and budgets of organizations of all sizes.

  • Assessing your current security framework and exposures – what are your greatest vulnerabilities?
  • Implementing a pre- and post-breach cybersecurity plan
  • How to best protect yourself on a budget, and the return on investment

Moderator:

Fatima Boolani

Co Head US Software Equity Research, Citi

Panelists:

John Cossar

Director, Field Technology Services, Manulife Securities

Larry Keating

President, NPC

Ali M. Qureshi

Chief Revenue Officer & Co-Founder, SideDrawer

1:45 - 2:10 pm

Networking & break

2:10 - 2:30 pm

The Bigger Picture: Comprehensive Planning for Clients Up & Down the Wealth Complexity Curve

The shift from focusing on investment returns to guiding clients’ wealth journeys is here and accelerating. Traditional advice channels are facing pressure from digital alternatives and clients who demand more from their advisors. Although advisors want to be their clients’ trusted advisor, the industry struggles to make comprehensive wealth planning accessible, scalable and efficient. In this session, James Fraser will work through case studies to illustrate how Planworth’s best-in-class technology works behind the scenes so that advisors have the expertise of a virtual family office at their fingertips and can deliver the guidance clients are looking for.

  • Guiding a client’s wealth journey and financial wellness
  • Tailoring plans to a client’s unique circumstances
  • Evolving plans with client-specific milestones and life stages

James Fraser

Co-Founder, Planworth

2:35 - 3:15 pm

Panel: Emerging trends in wealth management: Examining the next-generation asset classes enabled by tech

Technological advancements have opened multiple new investment options for clients. The decentralization of investing has progressed rapidly during the pandemic, be it through new platforms that provide different channels for investing and access to financial planning tools, or entirely new asset classes such as NFTs, digital real estate or other blockchain investment vehicles. New methods and classes of investment are the future, and advisors need to be aware of and strategize for this reality.

  • How will emerging asset classes impact the future of the advisor-client relationship?
  • What are the risks and opportunities for advisors?
  • How should advisors accommodate differences in attitudes among generations?

Moderator:

James Burton

Managing Editor, Wealth Professional

Panelists:

James Rockwood

Founder & CEO, CapIntel

Sheila Chau

VP Solutions Engineering, Mako Fintech

Gary Teelucksingh

CEO, Capco Canada

Kaitlin Thompson

Vice President, Product Strategy, Evolve ETFs

3:20 - 3:45 pm

Leveraging social media in your practice to increase your reach to ideal clients

Changes in societal attitudes, client demands, and greater visibility of the benefits of having a diverse organization have helped increase the representation of women in leadership positions. But while women continue to break glass ceilings and make gains at the highest levels, it is happening too slowly and too infrequently. However, rapid improvements in technology have increased empowerment opportunities and provided more options for advancement – both independently and within traditional wealth management organizations. This session will explore how the power of technology can help progress your career and achieve greater equality in leadership roles.

  • Leveraging platforms and tech tools to level the playing field
  • How can tech help elevate one’s brand and empower career control?
  • How to ensure the next generation of leaders have the tools and skill sets they need to fulfill their career aspirations

Jacqueline Porter

CFP, Carte Wealth Management

3:50 - 4:20 pm

2022 CX and Communications Insights: Engaging Investors in a Digital World

Canadian consumers were asked how they prefer to interact with the companies they do business with. This session will reveal highlights from the research and provide perspective on how financial advisors can create more impactful communications experiences for their clients.

Matt Swain

Managing Director and Practice Lead, Communications & CX Consulting, Broadridge

4:20 pm

Closing remarks

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